General

For Tenants

• How do I search for housing?
• I would like to rent a property, what do I do?
• I think the advertisement is fake, what should I do?
• I can't see the landlord's contact information, what should I do?
• I want to be notified when new homes become available, what do I do?

Payment

• I was charged double/more often
• I was charged without having an active subscription
• I created a subscription for 9 DKK, and now you have withdrawn a higher amount, why is that?
• How do you pay for a subscription?
• Why is my card being declined?

Account

• How do I delete my account?
• Where can I find my profile?
• I can't log in, why?

Subscription

• What do I get out of being a member?
• How can I cancel my subscription?
• Why can't I cancel my subscription?
• Where can I read the terms and conditions?

SearchAgent

• How do I create a SearchAgent?
• How do I stop my free HomeAgent?

Rental Agencies, Landlords & Business Inquiries

• Why are our homes advertised on this website?
• I created an advertisement, but it was not approved.
• B2B inquiries
• Add, remove, or edit our advertisements